Website Privacy Policy

Last Updated: September 3, 2025

Introduction

Welcome to HIHEAT Team Inc (DBA Ohana Tattoo). This Privacy Policy explains what information we collect, how we use it, and how we communicate with you—including SMS (text message) communications—in compliance with carrier requirements. By using our site or opting into SMS communication, you agree to these terms.

Information We Collect

We may collect personal information such as:

Name

Email address

Phone number

Payment details (when booking or placing an order)

Information provided through forms, scheduling, or other features on our site

How We Use Your Information

HIHEAT Team Inc (DBA Ohana Tattoo) may use your information to:

Confirm and manage tattoo appointments

Process payments and send invoices

Provide customer service and respond to inquiries

Send promotional offers, updates, or important studio information

Communicate via SMS (with your consent) for reminders, confirmations, and promotions

SMS Communication Policy (A2P Compliant)

Consent: By providing your phone number, you consent to receive SMS messages from HIHEAT Team Inc (DBA Ohana Tattoo).

Frequency: Message frequency varies (typically a few times per month).

Opt-Out: You may opt out at any time by replying STOP.

Help: For assistance, reply HELP or contact us directly.

Rates: Message and data rates may apply depending on your carrier.

Consent Condition: Consent to receive SMS messages is not a condition of purchase.

Data Sharing and Privacy

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Protect Your Information

We use secure data storage and processing practices to protect against unauthorized access, alteration, or disclosure of your personal information. Sensitive data is transmitted via SSL encryption and stored securely.

Cookies

Our site may use cookies to improve user experience, track preferences, and analyze site performance. You can set your browser to refuse cookies or alert you when they are being sent.

Third-Party Websites

Our site may link to third-party websites (such as payment processors or partners). We are not responsible for the privacy practices of those sites.

Changes to This Policy

HIHEAT Team Inc (DBA Ohana Tattoo) may update this Privacy Policy at any time. Updates will be posted on this page with a revised “last updated” date.

Your Acceptance of These Terms

By using this website and/or opting into SMS communication, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services.

Contact Us

HIHEAT Team Inc (DBA Ohana Tattoo)
339 Saratoga Road
Honolulu, HI 96815
(808) 744-7768
[email protected]